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SHIPPING & RETURNS

SHIPPING POLICY

We ship via JRS. Shipping fees are:

Luzon - 110

Visayas - 110

Mindanao - 90

Kindly allow up to 3-5 business days after we ship your item.

RETURN & EXCHANGE POLICY

If your product is damaged, you can send it back to us for a refund or item exchange within 7 days after receiving it. There is no reimbursement for return shipping.

If you would like to return an item, please message us on Instagram @hermanatotes or call us +639955191227. We will try to help you as best we can.

To be eligible for a return please make sure you do the following:

- The item must be unused and in the same condition

- It must be in the original packaging 
- We do not accept refunds if you change your mind

- Discounted items cannot be refunded

- Once we received your return, we will notify you that we have received the item.

-Your refund will be credited automatically to your original method of payment

-You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

©2020. Hermana Studios

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