
SHIPPING & RETURNS
SHIPPING POLICY
We ship via JRS. Shipping fees are:
Luzon - 110
Visayas - 110
Mindanao - 90
Kindly allow up to 3-5 business days after we ship your item.
RETURN & EXCHANGE POLICY
If your product is damaged, you can send it back to us for a refund or item exchange within 7 days after receiving it. There is no reimbursement for return shipping.
If you would like to return an item, please message us on Instagram @hermanatotes or call us +639955191227. We will try to help you as best we can.
To be eligible for a return please make sure you do the following:
- The item must be unused and in the same condition
- It must be in the original packaging
- We do not accept refunds if you change your mind
- Discounted items cannot be refunded
- Once we received your return, we will notify you that we have received the item.
-Your refund will be credited automatically to your original method of payment
-You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.